Customer Service in Seattle, WA
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4 Tips for Dealing With Difficult Customers
Posted by customerexperience in Customer Service
Are some customers just difficult people? Is there such a thing as a difficult person, anyway? Not really. The accurate viewpoint is it’s a difficult situation or a difficult interaction &mda...
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Elys Brewda is the Executive Director of A.C.E. Learning and Performance Solutions. For more than 20 years she has assisted organizations in maintaining a competitive ...
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What Customers Really Want and How to Give it to Them
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