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Christine Hibbard's Reviews

Christine Hibbard
4.1/5 stars 10

Companion Animal Solutions

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  • "Very Helpful"

      • 4/5 stars
    • Randy Ritthaler

    Review of Private bird behavior consultations, October 05, 2009

    I called Christine for help with my parrot and his behavior, and she returned my call with some very good information that I was not aware of. she seems very knowlegable, and had a wealth of information to help me get started on the right track.

    Thank You Christine
    Randy

    • Pros:
    • Helpful, Encouraging, Good communicator

    I would recommend this teacher

  • "Did not provide what was promised"

    Review of Private dog behavior consultations, August 28, 2009

    The 2 1/2 hour consultation in my home with Christine was intense and informative. I was told that I would receive, in a day or two, my report. I was also to receive free email and phone support for the life of the dog. It has been nearly three weeks now and I have not received the report nor have I received an answer to the one simple question I emailed Christine. She found time to twitter 29 times in the 10 days following our visit but not to answer my question or send my report. She has cashed my check but I have not received the advertised services of her company. I would not recommend Christine and her company to anyone.

    • Cons:
    • Not responsive

    Teacher's Response:

    I'm sorry that you were unhappy with my service Judy, but I must respectfully disagree with your statement that you were not provided with the products and services promised. Whidbey Island is outside my service area but another client had already hired me and agreed to pay my travel charges. When that client canceled, I came out to see you anyway as promised, at no additional charge.

    You received a three hour, private behavior consultation for multiple issues, a folder full of instructional handouts, clickers, treat bag, and a 6 page Behavior Modification Report. I spent 3 hours commuting by ferry. When I discovered you had not received your report, I resent your report and also refunded your money. Your consultation required 6 hours of my time and $30 out of pocket expenses. Despite everything, I also mailed a copy of your report to your veterinarian (more time and money spent).

    Again, I'm sorry that my services did not meet with your expectations but you did receive everything promised to you and at no cost. I hope that in the end, you will be happier with your wonderful dog's behavior.

    Warmest Regards,
    Christine Hibbard, CTC, CPDT
    Animal Behavior Consultant
    (206) 953-0703

    christine@companionanimalsolutions.com
    web site: http://www.companionanimalsolutions.com
    blog: http://www.companionanimalsolutions.com/blogs
    Follow me on Twitter: http://twitter.com/chibbard

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    I'm sorry that you were unhappy with my service Judy, but I must respectfully disagree with your statement that you were not provided with the products and services promised. Whidbey Island is out...

    more

  • "saved our life"

    Review of Puppy Head Start, November 10, 2008

    My daughter brought home an adorable little puppy..... you know how the story goes:)
    After many nights of sleep deprivation, we contacted Kristine and she saved our life.... and the puppies too! She was extremely patient, kind and knowledgeable. Her method of "positive" reinforcement was refreshing, as the methods I'd learned previous weren't working.
    I would highly recommend Kristine to anyone struggling with their "new best friend". It really doesn't need to be so hard....

  • "Real Help and Support for Behavior Issues"

    Review of Private dog behavior consultations, November 09, 2008

    I did a private consultation with Christine for my reactive, dog-aggressive dog. After years of various training classes and supposed experts, I wasn't sure how things would go with yet another person, but I needn't have worried. All of Christine's work is based on sound, scientific behavior modification principles and she is very calm, professional and empathetic. She will work with both ends of the leash on problems and provides tons of support via emails, phone calls if needed, and a comprehensive array of handouts, books, DVDs, etc. She also changed our equipment, and moving my dog to a harness has revolutionized our walks. If you want not only results but a better relationship with your dog, call Christine for a consultation.

  • "Pinehust review"

    Review of Private dog behavior consultations, September 01, 2008

    While searching online for a trainer for our somewhat noisy dog I came across Christines page and was excited to learn she lived in pinehust. Until I realized her family is the one with the really loud dog.

    Christine -- your dog is the best advertisement of your services. You may want to consider training it.

    Sincerely,
    Jim

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