Computer professional with expertise in software testing, technical support and systems administration. Experience in multimedia, 3D, and game systems; and developing build solutions for high processing tasks.

• Strong lead in customer service and technical support with the ability to identify root issues, troubleshoot, and explain solutions to end-users. Deliver on tasks with minimal direction.

• Reputation as the go-to-person for problems & puzzles others cannot fix including design, coding, debugging, QA; and defining configurations and production workflows.

• Collaborate in a positive and productive manner with engineers, artists and in cross-functional teams. Excellent listening, oral and written communication skills.

• Level-headed in fast-paced, changing, and crunch time situations; effective in creating working solutions to make the most of limited resources.

• Proven organizational skills and ability to prioritize workload. Make intelligent tradeoffs to meet commitments and deadlines under date driven projects.

• Additional skills in writing/content creation for technical end-user support, storyline development, and digital art creation.