I am a Certified Business Etiquette and Protocol Consultant who believes that etiquette is not about being "stuffy" or "proper" but rather about putting yourself forward in the best possible way, using courtesy and friendliness to others as your guide, while still allowing your own personality to shine! I have combined my love -- and 25 + years of experience -- in the field of customer service with my business etiquette training to create a specialized business that focuses on helping individuals, businesses and organizations polish their ability to stand out among their competition.

I help you polish your image and increase your self-confidence so that you can put aside the anxiety of fumbling with the concerns of "proper etiquette" and focus on the matters at hand. Feeling comfortable, confident and prepared in every situation will allow you to enhance your knowledge, skills and self-assuredness when it comes to interacting with others, which will provide tremendous benefit to you in your professional -- and personal -- life.