A certified Project Management Professional (PMP) from the Project Management Institute (PMI). Contributor to the 4th Edition Project Management Body of Knowledge (PMBOK®).
Certified in ITIL v. 3 Foundations, Service Strategy, Service Transition, Service Operations, Continual Service Improvement, Mediation, and Project Management.
Instructor for over 12 years.
Other courses and radio shows (podcasts) at www.gogogh.com