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We specialize in addressing the needs of working adult learners. We pride ourselves in our high quality, affordable professional development courses. Most importantly, we are committed to making our customers happy.
We are real people with real experience. Our course developers are active college and graduate level educators. We develop all of our courses in our Waltham, Massachusetts office, 10 miles west of Boston.
We are a diverse group of people from around the country and the world. In addition to high quality professional development, our interests include sports (Red Sox, Patriots, Celtics, BU Terriers hockey), music (indie, reggae, rock, country), foreign languages (Russian, French, German, Norwegian), fitness (running, swimming, soccer, tennis), and pop culture (everything).
Offering 16 classes See all classes »
Coaching 101
Available as an online class
This course focuses on the skills and techniques of positive coaching in an organizational setting, including active listening, observing and providing constructive feedback, reinforcing positive employee performance through recognition and praise, and teaching new skills.
1 session available for $49.00 | Business Management
Writing Effective Business E-mails
Available as an online class
This course focuses on how to write and revise e-mails for maximum effectiveness. You will learn to write clear, concise business e-mails that survive inbox fatigue and various best practices, tips, and tricks for writing e-mails that are purposeful, concise, and professionally formatted.
1 session available for $49.00 | Communication Skills
Leading Change
Available as an online class
This course addresses the key issues managers face in a dynamic environment. Whether adopting new technology or adapting to a drastic shift in an organization's core focus, managers play a fundamental role in effecting changes.
1 session available for $49.00 | Leadership Development
Leading Teams
Available as an online class
This course addresses the key issues surrounding leadership in a team. Why is it important? What does it require for a team leader to lead his team effectively? The course also considers how team leaders must account for the special and unique circumstances of working in a team, where responsibility, accountability, communication, and leadership are shared. Understanding…
1 session available for $49.00 | Leadership Development
How Can I Help You? Customer Service Best Practices…
Available as an online class
How Can I Help You? Customer Service Best Practices explores best practices in providing customer service. This course can serve as an introduction if this is your first customer service job. But even if you are a seasoned professional, the scenarios and activities will give you a chance to ask yourself how you might better handle balancing the needs of your customers…
1 session available for $49.00 | Customer Service
Welcome to Management - Now What?
Available as an online class
This course reviews ways that a new manager can become an effective manager. The role of the manager has become increasingly complex. Because managers work through other people, and because that work is done in an organization, managing effectively involves learning new skills and handling a web of human relationships.
1 session available for $49.00 | Business Management
Writing the Modern Memo
Available as an online class
This course explains the role of memos in the workplace in the age of the Internet. Learners will explore what kinds of information are best communicated through sending a memo and how this information should be sent. Common purposes for writing memos are discussed, and the learner will participate in activities to reinforce best practices for memo organization, memo…
1 session available for $49.00 | Communication Skills
Time Flies! Making the Most of your Day
Available as an online class
This course teaches effective time management skills: how to maximize your efficiency and productivity, to allocate, track, and manage your time, and to accomplish more in less time. Time is a limited, and precious, resource. You can become more effective by employing time management and scheduling techniques, delegating, outsourcing key tasks, and employing technology…
1 session available for $49.00 | Business Management
Public Speaking: Command the Audience
Available as an online class
This course helps you deliver speeches and presentations that are interesting and lively so that you can capture and maintain your audience's attention. It summarizes best practices that will help you deliver a winning and engaging talk, speech, or presentation. It also explores how to master anxiety over public speaking.
1 session available for $49.00 | Communication Skills
Preventing Sexual Harassment
Available as an online class
The course provides a guide for managers for recognizing sexual harassment and unlawful discrimination in the workplace and for responding to and resolving complaints.
1 session available for $49.00 | Human Resources
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One of the most informative courses
The "One Hour Course" for "Tailoring Resumes and Cover Letters for a Perfect Fit" is one of the most...
– Anonymous -
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This was a really great course
This was a really great course and I would recommend it to my co-workers and friends. I will be able...
– Anonymous
